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Information privacy

 

Information entered by clients into the website contact form and booking tool are only used by Limestone Counselling for ethical business purposes and correspondence related to counselling services. Information provided is never used for marketing purposes or shared with other parties. All information use and correspondence occurs with client consent only. Please inform Limestone Counselling in writing at any time if you withdraw your consent to correspondence. No other data (such as Internet protocol addresses, logins, passwords, computer and connection information or browsing history) is retained by Limestone Counselling. No software tools are used to track client information.

 

General website security

 

The Limestone Counselling website is hosted on the Wix.com platform. Wix.com provides us with the online platform to share information about this service and facilitate contact. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. Wix uses cookies for important reasons, such as to:

•          provide a great experience for your visitors and customers.

•          identify your registered members (users who registered to your site).

•          monitor and analyse the performance, operation and effectiveness of Wix's platform

•          ensure our platform is secure and safe to use.

 

In general, the cookies which are initially placed on Wix websites may be categorized as essential cookies. However, considering that this platform provides the ability to add multiple components, codes, third-party applications...and so on, the website may include other types of cookies which might require specific settings. Take a look here to see which cookies we place on Wix sites:

 

https://support.wix.com/en/article/cookies-and-your-wix-site

 

Use of Wix's business solutions (Wix Stores, Wix Restaurants, Wix Bookings etc.), third-party apps or third-party integrations (e.g. Google Analytics, Facebook Ads) may place additional cookies on your site. The Limestone Counselling website does not use any of these add-ons.

 

The following links explain how to access cookie settings in various browsers:

 

To opt out of being tracked by Google Analytics across all websites, visit

http://tools.google.com/dlpage/gaoptout
 

This information and more can be viewed at

https://support.wix.com/en/about-wix/privacy

 

Security when using online booking

 

To protect Square account holders and their customers, all information our customers submit is encrypted to our servers, regardless of whether you’re using a public or private Wi-Fi connection or a data service on your phone (such as 3G or 4G). Square complies with all required PCI standards. As per our Terms of Service, Security Policy and Privacy Policy, we will never sell information to third-party vendors. Square protects its systems with industry-leading technology and security controls, including:

  • Square performs data encryption within the card reader at the moment of transaction.

  • Square’s software is developed using industry-standard security best practices.

  • Square’s servers are monitored around the clock by dedicated security staff.

  • Square’s employees act in accordance with security policies designed to keep your data safe.

 

This information and more can be viewed at

https://squareup.com/help/au/en/article/3796-privacy-and-security

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